"A very good question Lee. You would appreciate better than most that this is a pricing question because the issue of value is only relevant in the context of what the client is being asked to pay. The first question to ask is 'what is…"
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Do value adds really add value?
Started this discussion. Last reply by Richard Burcher Aug 20, 2012. 1 Reply 0 Likes
Law firms across the globe talk extensively in their tenders and bids about services and products they provide in addition to the price they are charging for a particular matter. These "value adds"…Read More
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Do value adds really add value?
Law firms across the globe talk extensively in their tenders and bids about services and products they provide in addition to the price they are charging for a particular matter. These "value adds" can be as wide ranging as education of in-house teams, information services and "free" advice.My question is: "Do clients perceive these services as adding value or is there an expectation that these now form a mandatory part of our service offering?"See More
Lee Curtis commented on Richard Burcher's blog post Legal 'Costs' - A Dickensian Turn of Phrase
"I agree with Andrew in that the challenge is to demonstrate the value we provide to clients instead of continually trying to justify the hourly rate. Unfortunately that's a lot easier said than done. This is why time spent on developing…"
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