Laura Hillman, Digital Marketing Strategist, Speaker and Trainer, says that having the right Online Reputation Management Strategy (ORMS) in place is a ‘win-win’ for both your employees and your customers.

Reputation is everything. In today’s business world where clients have a seemingly limitless choice, their recommendation or condemnation can make or break your business. With over 1 billion Facebook users, 181…

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How to describe that first shocking moment when you discover that the reputation of your business is being tarnished all over the internet? There’s really nothing else like it, and it is followed by sleepless nights and constant worry. For some business people whose reputation is attacked online, things will never be the same again.



Just imagine: As you lie awake wishing the problem would go away, instead, it is spreading like a cancer throughout the internet. Within weeks,…

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Internet trolling is no longer part of a sub-culture.

Online bullying of adults and children is soon to reach an 'epidemic' level, because no one is around to enforce any rules.

After the conviction of Sean Duffy at Reading Magistrates' Court in September 2011, I was hopeful that his prosecution and conviction would…

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If you have found yourself being the subject of an online reputation attack, with lies being spread about you over the internet, you will…

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Everyone has got their own soft spot. Depending on your profession, being called by a particular name in public could cause you a lot of damage and harm your career.

 

For a doctor, being commonly described as ‘negligent’, for a solicitor, being described as ‘incompetent’, for a builder, being described as ‘a cowboy’ or for a teacher, being described as ‘stupid’, would be regarded by any of these people as a personal attack on their…

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A Google Bomb. What a scary phrase. Surely you must have heard this term being used before and wondered what it actually meant.

So what does the term "Google Bomb" really mean, how is it being used and what can you do to protect yourself from being a victim?

 

You will find all the answers in a special article that I wrote about How To Use Internet Intimidation In Divorce where I have also created a couple of live examples for you to follow, so that you can see for…

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Reputation has become an increasingly significant and increasingly fragile proposition in the age of social media, with brands and individuals being "made" and "broken" in the click of a mouse. It's possible that you're reading a pdf of this article on your iPhone, Blackberry, or other smartphone, which tells the story of the seismic change in the way we communicate and form opinions in the 21st Century – in the mid-90s and the wake of the dot.com bubble bursting, it may have been easy to…

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Mark Manley, Media Law Partner at Brabners Chaffe Street comments:



Even if we don’t like to admit it, in the UK we love salacious gossip and scandal. The readership figures for the main red tops well-known for satisfying this hunger speak volumes. Many-a-Brit leaves a newsagents every Sunday…

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News reaches us that The European Court of Human Rights (ECHR) has today confirmed that Max Mosley has…

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Much like the claimants who use it, defamation law in the UK has long been a target for intense criticism.



Our defamation law is notoriously 'claimant-friendly', to the point that anyone looking to bring a claim in the UK - whether an individual, business or other corporate body - does not have to prove that any actual harm to their reputation has taken place to be successful, reversing the 'burden of proof' to presume that harm to the claimant and leaving it to defendants to prove… Read More

In the latest twist in the long-running “phone-hacking” scandal involving several UK newspapers’ alleged attempts to intercept private voicemail messages of celebrities and other public figures, the News of the World has issued a rare admission of liability and apology.



News International’s dramatic statement comes after a long-running internal investigation and described “past behaviour” as “a matter of genuine regret”. The company is taking steps to set up a compensation scheme for… Read More

In the wake of the Government’s plans for the sweeping reform of libel law, the other side of high value celebrity litigation has come under the Media spotlight again this week after BBC reporter Andrew Marr was the most recent public figure to admit that he had obtained a “Superinjunction” in 2008 to protect his family’s privacy by suppressing reports of his affair with a fellow journalist.



Marr’s admission came in an interview with the Daily Mail, in which he said that he “did not… Read More

Secretary of State for Justice, Ken Clarke, has published a new consultation on reforming Civil Justice in…

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