Category: Consumer Law

Consumer Contracts Regulations & Distance Selling Rights

Consumer Contracts Regulations & Distance Selling Rights

The Consumer Contracts Regulations provide consumers with legal protection when making purchases online or over the phone. The Consumer Contracts Regulations (Information, Cancellation and Additional Charges), or ‘CCR’ for short, were brought into law...

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How to Complain about Faulty Goods

If you have purchased an item that is not as described, of satisfactory quality or fit for the purpose, you have the right to complain to the retailer and you may have a claim under...

statutory rights

What are My Statutory Rights as a Customer?

The main piece of legislation determining your statutory rights as a customer is the Consumer Rights Act 2015. The Act consolidates outdated laws in this area and supplements newer legislation such as the Consumer...

n244 form

How to Complete an N244 Form

The N244 form is an application notice, used to apply for a court order in the civil courts. The N244 form is used in relation to a number of different applications, normally in relation...